Our Services & Solutions
24/7 Fully Managed On-site and Remote IT support
WE’RE HERE TO MEET YOUR IT NEEDS
Get the reliable support, coverage, and flexibility your business deserves.
Every business dreams of having an in-house IT team with specialists on hand 24/7 to handle all their tech needs. But for many small and medium-sized businesses in Nigeria, having that level of support seems out of reach—until now.
At TechForge IT, we provide comprehensive managed IT services that give your company the expert help you need, whenever you need it, all at a flat and affordable monthly rate. Our team is available 24/7, ready to resolve any issues, day or night, so you can focus on growing your business.
PROACTIVE MONITORING 24/7
You’ll have peace of mind knowing our IT experts proactively monitor your systems and conduct preventive maintenance to detect and eliminate computer problems before they occur.
INSTANT FRIENDLY HELP DESK
Our support team is ready to help with lightning-fast speed. Whether through remote access, a phone call, or onsite support, your issues are addressed promptly and professionally.
DECREASED RISK
An outage or security breach can cripple a business or organization. On-staff network and security engineers may take vacations, call in sick, or switch jobs. As a managed services provider, we deliver 24/7 coverage.
FLAT-RATE BILLING
We’ve always been transparent with our clients about which services are right for their business. We tailor every solution we provide based on your needs, resources, and budget.
THE FLEXIBILITY TO SCALE
We make it easy for businesses to scale up depending on their demand. If your enterprise needs to increase capacity or your startup experiences sudden growth, we can help you build.
REDUCE EXPENSES
Your business gets more expertise at a lower cost from our managed IT services than by hiring in-house IT employees. We offer specialized toolsets, advanced software solutions, operational automation, custom documentation, and administration, and more.
What is the difference between Traditional IT services and managed IT?
WATCH THE VIDEO TO DISCOVER MANAGED IT SERVICES:
DOES YOUR BUSINESS NEED CO-MANAGED IT?
If your resources are ever spread too thin, with our diverse expertise team, we’ll be there to help identify your challenges and develop strategic plans to support your IT department and keep your business running smoothly.
From security and data protection to backups and strategic consulting, we’ve got you covered. We work alongside your existing team, providing extra help and expertise whenever you need it.
CLIENT SUCCESS STORIES
Trusted Excellence, Recognized by Tech Leaders
TOP-NOTCH IT SUPPORT
Want To Learn More About Managed IT Services? Get A Free, No-Obligation Consultation. Call Or Email: 0802-647-6670
Frequently Asked Questions
A Managed IT Service Provider (or MSP) is a company that serves you just as an in-house technology department would, managing and repairing your systems for a flat monthly fee. Your managed services plan will outline all the covered tasks and a flat fee predictable rate.
According to salary.com, the median salary of one Information Technology Manager in Nigeria ranges between N12m – N32m per year, not including bonuses and benefits. TechForge IT provides an entire team of skilled IT professionals at a fraction of the cost.
TechForge IT currently have more than 30 clients, so our support covers several different industries. However, many of the small and medium-sized businesses we serve are in fields like retail businesses, hospitality, healthcare, manufacturing, and professional services. A typical client might have anywhere from 5 to 50 employees, although we certainly look forward to working with companies that are larger and smaller, as well.
One of the best things about having a dependable managed IT services partner is that we are available 24/7/365 to support you and your staff. Regardless of when you need help, you can simply call our office and opt for emergency technical assistance. Our team will follow up with you in an expedited manner.
Managed IT services offer several key benefits including cost savings, access to the latest technology, enhanced security, and improved efficiency. By outsourcing IT management, businesses can reduce operational costs, avoid the expense of in-house IT staff, and benefit from the expertise of specialized professionals. Managed services also provide proactive support and maintenance, ensuring that IT systems are up-to-date and running smoothly, reducing downtime and improving productivity.
Transitioning to TechForge IT is a streamlined and effortless process designed for your convenience. We start with a straightforward assessment of your current IT infrastructure and a clear understanding of your business needs. From there, we craft a customized IT strategy that fits seamlessly into your existing operations. Our team then skillfully implements the necessary systems and solutions with minimal disruption to your business. Throughout the entire transition, we focus on clear and open communication, and provide comprehensive training and support, making the switch to TechForge IT’s managed services smooth and hassle-free. With TechForge IT, you can expect a transition that’s not just about new technology, but a partnership that simplifies your move to advanced IT solutions.
Traditional IT support often operates on a reactive basis, addressing issues as they arise. In contrast, Managed IT services adopt a proactive approach, focusing on preventing problems before they occur. Managed services include regular maintenance, monitoring, and management of IT infrastructure, providing businesses with more reliable and efficient IT operations. This approach reduces downtime, enhances performance, and offers more predictable IT expenses.
Absolutely, at TechForge IT, our Managed IT services cover both data security and backups. We provide comprehensive solutions tailored to ensure the safety and integrity of your business data. This includes implementing robust cybersecurity measures like firewalls, antivirus software, and intrusion detection systems to protect against threats. In addition to security, TechForge IT also manages data backups, ensuring that critical business information is regularly backed up and can be quickly restored in the event of data loss, system failures, or cyber incidents. Our dual approach helps maintain business continuity and safeguards against potential data breaches or disasters. You can learn more about our MSSP services here.
Yes. This is called a co-managed IT arrangement and it is a very common way for us to work with clients. We simply get to know your business and provide extra help and expertise to your technical team for whatever you or they need. And, if you find that your resources are being spread too thin, we can help you identify issues, support your employees, and even develop strategic plans to help you keep your business running smoothly.
